How is the FlightPass different to a normal airline ticket?
A traditional airline ticket or a ticket bought online usually locks you in to a specific flight and/or airline but the FlightPass does away with all that.  FlightPasses however allow you to change not only your reservation dates for free, but also the routes and even the airlines you use - all for free.

You can make confirmed reservations when you buy your FlightPass or you can have an open ticket and make bookings as you go along - it's that flexible.  However given flights fill up quickly, we strongly recommend you make reservations when you buy your FlightPasses and change your reservations along the way if you want to since your plans may be somewhat upset if you can’t travel on your preferred flight.

Unlike other airpasses in Europe, it doesn't matter which airline you fly to/from Europe with, and there's also no minimum nor maximum purchase requirement - buy as many or as few as you want.

What flights can I travel on with a FlightPass?
The actual number of flights available to travel on varies from about 350 in Winter to 450 in Summer when the airlines put on extra flights & routes to meet seasonal demand.  Only non-stop flights operated by the airline themselves on nominated routes are valid - check the full list below or use the map at the home page to help you plan your trip.

What if there's no FlightPass available for the route I want?
Even though the FlightPasses cover several hundred sectors, if the flights you're looking for aren't shown we can help.  For example, there are no direct flights from Toulouse to Berlin but you can take a FlightPass from Toulouse to Brussels and another from Brussels to Berlin.  Our Alliance Fares also offer discount fares on many other routes too - click the tab at the top for details.

Can anybody buy FlightPasses?
Anyone who is a citizen or permanent resident of countries outside Europe can buy FlightPasses.  It doesn't matter if you have a Aussie, Kiwi, Canadian etc passport, or if you have a European passport such as British, Dutch, Greek etc provided you have a stamp of permanent residency for Australia or New Zealand.  Your passport will be checked when you check-in, along with any necessary visas you may need for your trip.

What are the FlightPass prices for children and/or Seniors?
As these fares are already discounted, there aren't any further discounts off the FlightPass prices.  Everyone pays the same price - one FlightPass for one person for one flight.
If you're travelling with children aged 2-15yrs, the airlines usually give a discount off the "normal" fare.  We compare that price with the FlightPass and can sell you whichever is cheaper. 
Similarly when you buy an infant's discount off the normal fare, your baby doesn't get a seat and usually only gets 10kgs checked baggage allowance.  If you don't think that's going to be enough, you can buy a FlightPass for your baby instead which not only entitles them to a 20kg baggage allowance but also gives them a seat.

If I need more FlightPasses, where can I buy them in Europe?
Sorry, but you can't buy them in Europe.  These are special fares for people living in Australia & New Zealand designed to promote travel to & tourism in Europe.  Tickets must be purchased prior to leaving Australasia and taken with you.  You can buy FlightPasses directly from us or from a licensed travel agent, whichever is more convenient for you.

What's the story with taxes?
Whilst the FlightPasses are a set amount for any of the hundreds of flights, the applicable taxes/surcharges vary from city to city, flight to flight so are not included in the FlightPass fare - they are paid at the airport prior to checking in.  This makes it easier for you if you change your mind and decide to travel on a different route. Instead of having a traditional ticket reissued for the sake of a few dollars in taxes, with the FlightPass you can just turn up at the airport and pay the applicable taxes for the flight you're about to get on.

The taxes & surcharges comprise charges such as government taxes, security fees, airport levies, noise levies, baggage screening charges, departure & arrival taxes, insurance & fuel surcharges etc, and are the same amount no matter whether you're using the FlightPass or a traditional airline ticket.

The amount of taxes & surcharges varies depending on the route, but taxes/surcharges for the most popular flights booked on average are about AU$60.00-80.00 - we'll advise the applicable details before you buy your FlightPasses.

Is there a charge for baggage?
The short answer is nothing!  The standard baggage allowance for each airline is included when you buy a FlightPass.  That's the same allowance as if you buy a traditional ticket, normally 20kgs.  This is unlike some internet/discount carriers who charge not only for each bag checked in but also charge you just to check-in!  Don't forget though that like any flight anywhere, if you're over the allowed baggage weight, the airline may well charge excess baggage fees which can really mount up.  Check what you've packed, leaving some room for souvenirs if necessary, but leave the bowling ball at home.

...and cabin baggage?
Just like flights in Australia & New Zealand, cabin baggage is restricted both in size and content, particularly liquids & gels.  The UK Dept for Transport website and the European Commission Transport website have good guidelines as to the types of restrictions that apply throughout most of Europe.  Like airlines everywhere, cabin baggage is limited for safety's sake and the comfort of all passengers usually to 1 bag max 5kgs.

 Anything else I need to know?
FlightPasses must be purchased at least 2 weeks prior to departure from Australia.  At peak times, some airlines require payment to be made at the time of reservation or within a certain number of days from booking, but we'll advise you if that applies to your booking.   Payment can be made by Visa or Mastercard, direct deposit to our account or to your travel agent.

Once purchased, all tickets are non-refundable. Unused, lost, stolen or destroyed coupons cannot be replaced or refunded so we recommend you have travel insurance that covers unforseen circumstances.

Each ticket is valid for a maximum of 120 days from the first flight, or 120 days from the date of issue if you don't have any reservations.

At the Airport
You need to allow enough time to pay the taxes at the airline's airport ticket sales counter prior to check-in, and you need to check-in within the airline's prescribed check-in time.  All in all, don't leave it to the last minute only to find there are delays at security and you get stressed out - do what seasoned travellers do and check-in early, go through security, then have a coffee or see what souvenirs are available in the shops.